I2X Technologies is a reputable technology services company to the Federal Government.  Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country.  We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states.  Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

• Conduct monthly preventative maintenance for all relevant AV/VTC systems. Ensure issues are reported through Help Desk ticketing system with corrective action plans and timelines.
• Provide 24/7 troubleshooting support for exercises, real-world events, and contingencies.
• Operate, maintain, and monitor all scheduled Top-5 NIPRNet/SIPRNet VTCs.
• Oversee and update all service desk incident and service requests to ensure QoS and minimal downtime.
• Handle installation, configuration, operation, and maintenance of COTS software and government-furnished AV/VTC hardware.
• Keep track of hardware/software updates and provide recommendations to the Government Service Owner.
• Provide onsite, qualified control system design, support, and programming up to TS/SCI.
• Coordinate and provide support for conference room setups, including AV/VTC system checks and environmental conditioning.
• Operate and manage the N&NC community CATV system, including Tier 1/2 support, coordination with service providers, and infrastructure maintenance

Bachelor’s degree in a related field plus 0-2 years experience or 4 years equivalent military/civilian experience.

Comprehensive knowledge of VTC systems and AV technologies. Strong troubleshooting and problem-solving skills.

Excellent communication and customer service skills.

Ability to respond to high-pressure situations promptly and efficiently.

Required Certification: IAT Level II (Security +)

Preferred Certification: any relevant Crestron Certifications

Essential Requirements:

US Citizenship is required.

TS with SCI Eligibility

I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.